NOTE: This page is for informational purposes only. Dragonsteel is putting forth a good faith effort to help our fans avoid being scammed and provide direction on how Tabletop.Events works. Dragonsteel takes no responsibility or liability for improper purchase, refund, or resell of any badge, and cannot assist with badges not directly purchased from our convention site.
With Dragonsteel 2022 convention badges sold out, we have received questions about joining a waitlist for refunded badges or purchasing a badge from another attendee who needs to cancel. We have also been notified of scammers attempting (and occasionally succeeding) in selling fake badges to our fans.
There are two options for an existing badge holder to return their badge and obtain a refund:
Obtaining a refund may be done through either your My Receipts or My Conventions pages while logged in to Tabletop.events. Be sure to refund or delete any items (such as books, swag bundles, or tickets) attached to your badge before refunding the badge itself. For more information, please see the Tabletop.events refund help article. If you have any difficulties or need to refund your badge after the refund deadline, please reach out and let us know!
There are two things which must be in place before a badge can be transferred to another person:
When prepared to do so, the badgeholder will go to their Friends page on TTE, find the friend they will transfer the badge to, and click the “Give” button. Choose the badge to transfer and click “Give Badge.” The badge and all associated merch and tickets will be transferred and the original badgeholder will no longer be able to see or edit anything associated with the badge.