OUR TRANSFER AND REFUND POLICIES

BADGES

These transfer and refund policies are for badges purchased for Dice Tower East 2023 on Tabletop.Events (TTE).

REFUNDS

With each refund processed, Tabletop.Events will automatically return badges to the pool, making them available for someone else to purchase. Dice Tower East will not be maintaining a waitlist and badges can become available at any time.

Before March 1, 2023 - Badges can be refunded at the full amount less TTE fees and you can trigger the refund directly from your TTE account.

After March 1, 2023 - Badges can be refunded at 50%, less TTE fees and you can trigger the refund directly from your TTE account.

After May 1, 2023 -- Badges will be non-refundable, and you’ll need to contact us at dte@dicetower.com to let us know that you won’t be coming to the DTE.

TRANSFERS

If you buy a badge and then are unable to come, you can transfer your badge to someone else wanting to come to DTE. Money exchanges will be handled and managed by the individual parties and Dice Tower East will have no involvement in the transaction. Once money has changed hands, you can transfer your ticket in TTE to the other party by following these instructions.

ALL BADGES WILL BE VOID AFTER JULY 9TH. BADGES CANNOT BE SOLD OR ROLLED OVER TO A FUTURE DICE TOWER EAST CONVENTION.

HOTEL ROOMS

Hotel reservations booked after we open registration for DTE 2023 will fall under the Caribe Royale’s cancellation policy, which is that new reservations can be canceled until June 10, 2023 without penalty. After that date, cancellations and no-shows will be charged one night’s room and tax.

HOTEL ROOMS AND RESERVATIONS AT THE CARIBE ROYALE CANNOT BE SOLD OR ROLLED OVER TO A FUTURE DICE TOWER EAST CONVENTION.