OUR TRANSFER AND REFUND POLICY ON TICKETS

These transfer and refund policies are for tickets purchased for Dice Tower Retreat 2022 on Tabletop.Events (TTE).

TRANSFERS

If you were unable to purchase a ticket before the event sold out, you can request to be put on a waitlist by sending an email to tom@dicetower.com. Requests will be handled on a first-come/first-available basis and we will notify you when a ticket becomes available.

If you buy a ticket and then are unable to come, send an email to tom@dicetower.com so that we can put you in touch with someone needing to register. Money exchanges will be handled and managed by the individual parties and the Dice Tower will have no involvement in the transaction. Once money has changed hands, you can transfer your ticket in TTE to the other party by following these instructions. Requests will be handled on a first-come/first-available basis.

REFUNDS

PLEASE NOTE: Before you apply for a refund, please send an email to tom@dicetower.com to find out if we are still managing a waitlist. If we aren't at the time you contact us, you can refund your ticket on TTE and you will be reimbursed as follows:

Before May 1, 2022 - Tickets can be refunded at the full amount less TTE fees and you can trigger the refund directly from your TTE account.

After May 1, 2022 - Tickets can be refunded at 50%, less TTE fees and you can trigger the refund directly from your TTE account.

After July 1, 2022, tickets will be non-refundable, and you’ll need to contact us at dte@dicetower.com to let us know that you won’t be coming to the Retreat.

Tickets transferring from 2021 - Tickets transferred from 2021 are non-refundable, and you’ll need to contact us at dte@dicetower.com to let us know that you won’t be coming to the Retreat. These tickets can also be transferred to someone else coming to the Retreat until August 15, 2022. Please contact tom@dicetower.com to make the arrangements.

TTE will automatically add tickets back into the pool with each refund processed, making it available for someone else to purchase. With refunds, tickets can become available at any time.