Purchases and Refunds

All purchases of GenghisCon merchandise, including badges and event tickets, are final. No refunds are issued for any reason.

Event Cancellations

If an event has been cancelled, please see the Registration Desk for further instructions.

Lost or Misplaced Badges and Event Tickets

We cannot replace lost, stolen, or forgotten badges or event tickets. Such items must be repurchased at full cost. We recommend that you check with the GenghisCon Registration Counter to see if your materials have been turned in to Lost & Found. GenghisCon (Gamer Girl Games, Limited Liability Company) assumes no responsibility for lost, stolen, or forgotten materials.