OUR TRANSFER AND REFUND POLICY ON BADGES

These transfer and refund policies are for badges purchased for Dice Tower Retreat 2024 on Tabletop.Events (TTE).

TRANSFERS

If you were unable to purchase a badge before the event sold out, you can request to be put on a waitlist by sending an email to tom@dicetower.com. Requests will be handled on a first-come/first-available basis and we will notify you when a badge becomes available.

If you buy a badge and then are unable to come, send an email to tom@dicetower.com so that we can put you in touch with someone needing to register. Money exchanges will be handled and managed by the individual parties and the Dice Tower will have no involvement in the transaction. Once money has changed hands, you can transfer your ticket in TTE to the other party by following these instructions. Requests will be handled on a first-come/first-available basis.

REFUNDS

Before you apply for a refund, please send an email to tom@dicetower.com to find out if we are still managing a waitlist. If we aren't at the time you contact us, you can refund your badge on TTE and you will be reimbursed as follows:

Before May 1, 2024 - Badges can be refunded at the full amount less TTE fees and you can trigger the refund directly from your TTE account.

After May 1, 2024 - Badges can be refunded at 50%, less TTE fees and you can trigger the refund directly from your TTE account.

After July 1, 2024 -- Badges will be non-refundable, and you’ll need to contact us at sharon@dicetower.com to let us know that you won’t be coming to the Retreat.

TTE will automatically add badges back into the pool with each refund processed, making it available for someone else to purchase. With refunds, badges can become available at any time.

We are no longer accepting rollovers to future Dice Tower Retreats.